All you need to know about ordering, delivery, and menus from Charlie’s Catering.
General Questions
What types of catering services do you offer?
We offer Buffet Catering, Mini Buffet, Meal Boxes, Party Sets, Canapés & Finger Food, High Tea / Tea Break menus, and Festive Menus for corporate and private events in Singapore.
How do I place an order?
Orders can be placed via our website, through WhatsApp, or by contacting us directly. You can select your menu, date, and quantity easily online.
Do you deliver islandwide?
Yes! We deliver to all areas in Singapore, including offices, homes, and event venues.
Are your dishes freshly prepared?
Absolutely. All our food is prepared daily using fresh ingredients and delivered ready to serve.
Menu & Customisation
Can I customize my menu?
Yes. We can accommodate dietary requirements, preferred dishes, or themed menus. Contact us to discuss your requirements.
Do you provide vegetarian or special diet options?
Yes, we offer vegetarian options and can cater to certain dietary preferences. Please inform us in advance.
Can I order canapés or high tea menus for smaller gatherings?
Yes, our canapés and high tea / tea break menus are designed for smaller groups, corporate meetings, and intimate celebrations.
Ordering & Delivery
How far in advance should I place my order?
For standard orders, please place your order at least 2–5 days in advance. For large events or festive menus, 1–2 weeks notice is recommended.
What are your delivery hours?
Delivery is available daily across Singapore. Specific times can be selected during checkout or via WhatsApp.
Do you provide setup for buffet or party sets?
Yes, buffet setups and party sets are delivered ready to serve. Mini buffet and meal boxes are convenient tray-style deliveries that require no setup.
Payment & Policies
What payment methods do you accept?
We accept PayNow, bank transfer, and credit/debit card payments via our website.
What is your cancellation policy?
Orders can be canceled or amended up to 48 hours before delivery. For last-minute changes, please contact us via WhatsApp to discuss options.
Contact & Support
How can I contact Charlie’s Catering for special requests?
You can reach us via WhatsApp, email, or through the contact form on our website. We aim to respond within a few hours.
Do you provide assistance for corporate or large-scale events?
Yes, we have experience handling large corporate events and can advise on quantities, menu selection, and delivery logistics.
10% Festive Season Surcharge Applies for Orders on February 16, 17, 18 2026
